Introduction

In today’s competitive financial services landscape, companies are increasingly turning to innovative training solutions to equip their employees with the knowledge and skills they need. One such financial institution approached Mentop to address their need for an efficient, scalable, and engaging method of training employees in various financial domains. This case study highlights how Mentop provided a tailored 2D eLearning solution that incorporated video learning to enhance employee learning experiences and operational efficiency.

The Challenge

The financial institution had a global workforce, with employees spread across multiple regions, each with different learning needs. The existing training method, which relied on traditional classroom-based sessions and static content, was not efficient for this diverse workforce. It was costly, time-consuming, and often did not account for the varying levels of expertise and regional differences in content interpretation.

To overcome these challenges, the company required a scalable, interactive, and engaging solution that could be delivered to employees across the globe, anytime and anywhere. Furthermore, the training had to be both relevant and aligned with the company’s core financial practices while also ensuring that employees engaged deeply with the content. The solution also needed to address language barriers and support different learning styles.

The Solution

Mentop developed a custom 2D video-based eLearning course, combining engaging video-based content with interactive elements that allowed employees to learn at their own pace. The solution included the following key components:

1. Video-Based Learning: The course was structured around high-quality 2D video content that explained complex financial concepts in a simplified and engaging way. The videos were designed to be concise yet comprehensive, ensuring that learners could absorb important information without feeling overwhelmed.
2. Interactive Assessments: Interactive assessments were embedded throughout the course to test learners’ understanding of the material. These assessments were designed to simulate real-world scenarios, helping employees to apply the theoretical knowledge gained through the videos.
3. Multi-Device Accessibility: Since the employees were spread across the globe, the course was developed to be accessible across various devices. Whether employees were using a desktop computer, tablet, or mobile device, the course was fully responsive, allowing learners to access content whenever and wherever they wished.
4. Localization and Translation: To ensure that the course was accessible to a global workforce, Mentop localized the content in multiple languages. This helped overcome language barriers, ensuring that the training could be understood and accessed by employees regardless of their geographic location.
5. Mobile Learning (mLearning): To provide even more flexibility, the training was made available on mobile devices, allowing employees to continue their learning while commuting or during downtime. This mobile-first approach increased engagement and completion rates.

The Implementation Process

The development of the 2D video-based eLearning solution began with a thorough consultation with the financial institution to understand their specific needs and goals. After gathering insights on the target audience, content requirements, and business objectives, Mentop began the design and development process.

The process included the following stages:

1. Needs Analysis: Mentop collaborated closely with the client to determine the scope of the content and learning objectives. This stage ensured that all key financial concepts were included, and the course could meet the training needs of employees at various levels of experience.
2. Content Development: Following the needs analysis, Mentop’s team of instructional designers, subject matter experts, and multimedia creators worked together to develop the course content. The video lessons were scripted, recorded, and edited to ensure clarity and engagement. Interactive quizzes and assessments were designed to reinforce key concepts and ensure knowledge retention.
3. Localization: After the initial content was created, the course was localized into multiple languages to ensure its global applicability. The course’s multimedia elements were also adjusted to accommodate cultural differences, ensuring that the content resonated with learners from different regions.
4. Deployment and Testing: Once the course was ready, it was deployed on the client’s Learning Management System (LMS). Prior to full deployment, testing was conducted to ensure that the course functioned correctly across all devices and platforms, ensuring a seamless user experience.
5. Ongoing Support and Updates: After deployment, Mentop continued to provide support to ensure the training program was running smoothly. The team also worked with the client to make any necessary updates or adjustments based on feedback from learners and changing industry trends.

Results

The custom 2D eLearning solution developed by Mentop proved to be a resounding success for the financial institution. The key outcomes were as follows:

1. Improved Knowledge Retention: By leveraging video-based learning and interactive assessments, employees demonstrated a higher level of engagement and retention of key financial concepts. This approach proved to be far more effective than traditional training methods.
2. Increased Accessibility: The mobile-optimized, multi-device training allowed employees to access the content at their convenience, resulting in higher completion rates and increased learner satisfaction. Employees could learn at their own pace, without the constraints of a rigid schedule or location.
3. Global Reach: The localization and translation of content allowed the company to deliver training to its global workforce effectively. This feature eliminated language barriers and ensured that all employees received the same high-quality training, regardless of their location.
4. Cost-Effectiveness: By eliminating the need for in-person training sessions and travel, the client was able to significantly reduce training costs. The scalability of the eLearning solution allowed the company to onboard and train a large number of employees without incurring additional expenses.
5. Higher Employee Engagement: The interactive, multimedia-rich format of the course kept employees engaged and motivated. The ability to learn at their own pace and the opportunity to apply their knowledge through assessments contributed to higher employee engagement and satisfaction.

Conclusion

The implementation of the custom 2D video-based eLearning solution by Mentop successfully addressed the challenges faced by the financial institution in training its global workforce. By leveraging interactive assessments, video content, and mobile learning capabilities, Mentop provided a flexible, engaging, and scalable training solution that enhanced employee knowledge and operational efficiency.

This case study demonstrates how Mentop’s tailored eLearning solutions can transform corporate training in the financial sector and beyond. With a focus on user experience, scalability, and effectiveness, Mentop continues to be a trusted partner for organizations looking to enhance their learning and development programs.